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Having used/managed/dealt Google Maps enterprise product, I can say, it alone has made me _hate_ and not trust Google. These price hikes are laughable... Suppo
by rubyn00bie 8y ago
Having used/managed/dealt Google Maps enterprise product, I can say, it alone has made me _hate_ and not trust Google. These price hikes are laughable...
Support forums/forms are buried deep and inaccessible via Google search (or were), and for technical support you're required to use some obscure login to contact someone. People may or may not reply to you in at timely manner, and sales reps don't give a shit about you the second you sign the paper.
Problems with their APIs or errors are impossible to get priority for... so you basically pony up many thousands of dollars and you get a product you have to support yourself. Not to mention back in the day the Google Maps JS had a memory leak (we had to write our own pinning layer).
... I will note, I've noticed Google Cloud seems to be better managed with actual semblance of support but it's the only one I've had a good experience with.
I recommend Google's services to no one because the support is so abysmal and now the price is too (at least for maps).
- mxuribe 8y agoA big +1 on this one. In a previous role, my organization leveraged google maps enterprise for tons of money, and the support sucked something awful.