3 ms·
IIRC they define their customers as other internal teams, separate from external customers, who (I'm guessing) are handled by external product teams.
by astockwell 8y ago
IIRC they define their customers as other internal teams, separate from external customers, who (I'm guessing) are handled by external product teams.
- smueller1234 8y agoThat's generally correct. Though a lot of SLOs of SRE teams are influenced by external commitments as well. But I suppose that's pretty obvious considering there's SRE teams supporting cloud products.