4 ms·

Fire customers? I've never heard of that. My household is a heavy Prime user, and we make returns pretty frequently (few times a month). We've never had any iss

Fire customers? I've never heard of that. My household is a heavy Prime user, and we make returns pretty frequently (few times a month). We've never had any issue.

PuffinBlue 8y ago
It's more a ratio thing I think. If you buy a lot you can return a lot and still have a low return ratio. Plus it makes a difference if you buy and return only vs buy, return and get a different or replacement product.
- jurassic 8y ago
  Given my rate of book damage, I also have low confidence that the replacement item would arrive in good condition so exchange seems like a waste if time. I want to buy things and have them show up undamaged. Is it so much to ask?
kop316 8y ago
Here you go: http://fortune.com/2018/05/22/amazon-customer-ban-returns/ http://fortune.com/2018/05/22/amazon-customer-ban-returns/ It is reporting based on: https://www.wsj.com/articles/banned-from-amazon-the-shoppers-who-make-too-many-returns-1526981401 https://www.wsj.com/articles/banned-from-amazon-the-shoppers... But that is behind a paywall.
toopsss 8y ago
I’ll be the last to defend amazon but there are people that abuse the lax return policy (there are plenty of guides on the web of how best to do this) and it is unsurprising that amazon will address it. Not that I feel sorry for them in anyway. Their stock mixing is basically fraud. The only thing that is more maddening are the corporate submissive boneheads that rise to the defense of the prime service whenever someone has a legitimate complaint.
astura 8y ago
https://nypost.com/2018/05/22/amazon-banning-customers-for-too-many-returns/ https://nypost.com/2018/05/22/amazon-banning-customers-for-t... https://www.theguardian.com/money/2016/mar/18/banned-by-amazon-returning-faulty-goods-blocked-credit-balance https://www.theguardian.com/money/2016/mar/18/banned-by-amaz...

4 ms·

Fire customers? I've never heard of that. My household is a heavy Prime user, and we make returns pretty frequently (few times a month). We've never had any iss

by ohitsdom 8y ago

Fire customers? I've never heard of that. My household is a heavy Prime user, and we make returns pretty frequently (few times a month). We've never had any issue.

PuffinBlue 8y ago
It's more a ratio thing I think. If you buy a lot you can return a lot and still have a low return ratio. Plus it makes a difference if you buy and return only vs buy, return and get a different or replacement product.
- jurassic 8y ago
  Given my rate of book damage, I also have low confidence that the replacement item would arrive in good condition so exchange seems like a waste if time. I want to buy things and have them show up undamaged. Is it so much to ask?
kop316 8y ago
Here you go: http://fortune.com/2018/05/22/amazon-customer-ban-returns/ http://fortune.com/2018/05/22/amazon-customer-ban-returns/ It is reporting based on: https://www.wsj.com/articles/banned-from-amazon-the-shoppers-who-make-too-many-returns-1526981401 https://www.wsj.com/articles/banned-from-amazon-the-shoppers... But that is behind a paywall.
toopsss 8y ago
I’ll be the last to defend amazon but there are people that abuse the lax return policy (there are plenty of guides on the web of how best to do this) and it is unsurprising that amazon will address it. Not that I feel sorry for them in anyway. Their stock mixing is basically fraud. The only thing that is more maddening are the corporate submissive boneheads that rise to the defense of the prime service whenever someone has a legitimate complaint.
astura 8y ago
https://nypost.com/2018/05/22/amazon-banning-customers-for-too-many-returns/ https://nypost.com/2018/05/22/amazon-banning-customers-for-t... https://www.theguardian.com/money/2016/mar/18/banned-by-amazon-returning-faulty-goods-blocked-credit-balance https://www.theguardian.com/money/2016/mar/18/banned-by-amaz...