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no, i'd trust them more if they told me they removed the decision point where this mistake was made. i don't want "we'll never make this mistake again" any mor
by notatoad 8y ago
no, i'd trust them more if they told me they removed the decision point where this mistake was made. i don't want "we'll never make this mistake again" any more than i want "we will try really hard not to make this mistake again".
what i want to hear is "we can't make this mistake again".