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Another commonly reported one is paying for an item by Paypal then collecting. Once you have the goods you report the item as undelivered[0]. eBay ask for proof

Another commonly reported one is paying for an item by Paypal then collecting. Once you have the goods you report the item as undelivered[0]. eBay ask for proof of delivery that you can't supply, so automatically refund. Has been happening for years, but has become more prevalent recently. Last time I risked selling on eBay I spent a good part of the listing opting out of eBay Ts&Cs: Cash only, collection only, Paypal will be instantly refunded etc. Probably meant eBay could have cancelled the listing, but it worked. [0] https://community.ebay.co.uk/t5/Seller-Central/Ebay-Paypal-Collection-scam/m-p/5894309 https://community.ebay.co.uk/t5/Seller-Central/Ebay-Paypal-C... (INR=Item Not Received)

voltagex_ 8y ago
Proof of delivery? Registered mail or even tracking will do it (at least in Australia, dunno what Royal Mail give you). I can send a package that requires a signature at the other end.
- NeedMoreTea 8y ago
  That's if you send it, when there's a few different services with proof of delivery and some with insurance. I was calling out when the buyer visits your house/premises and collects in person, then claims to eBay the item was not received.
  - Spivak 8y ago
    I'm not saying it should be this adversarial, but why not take a few photos with the buyer and the goods, them have them inspect the goods and sign a form with the date they received it and and a report on the condition? I wouldn't think it's that weird since anyone who's rented an apartment has to do the same.
dboreham 8y ago
Always ship with tracking, proof of receipt and insurance to cover the transaction value plus any out of pocket expenses.
- NeedMoreTea 8y ago
  The scam is the buyer paying by Paypal, collecting in person, then claiming it's not received. eBay would ask for proof of delivery!
  - Spivak 8y ago
    Isn't this solvable with a camera or is eBay's process broken?

voltagex_ 8y ago

Proof of delivery? Registered mail or even tracking will do it (at least in Australia, dunno what Royal Mail give you). I can send a package that requires a signature at the other end.

NeedMoreTea 8y ago
That's if you send it, when there's a few different services with proof of delivery and some with insurance. I was calling out when the buyer visits your house/premises and collects in person, then claims to eBay the item was not received.
- Spivak 8y ago
  I'm not saying it should be this adversarial, but why not take a few photos with the buyer and the goods, them have them inspect the goods and sign a form with the date they received it and and a report on the condition? I wouldn't think it's that weird since anyone who's rented an apartment has to do the same.

dboreham 8y ago

Always ship with tracking, proof of receipt and insurance to cover the transaction value plus any out of pocket expenses.

NeedMoreTea 8y ago
The scam is the buyer paying by Paypal, collecting in person, then claiming it's not received. eBay would ask for proof of delivery!
- Spivak 8y ago
  Isn't this solvable with a camera or is eBay's process broken?