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Hi moe, Thanks for commenting. I'm confused by part of your comment: where did you get the idea I want a personal account manager? Because I'd like to improve

by hoop 16y ago

Hi moe, Thanks for commenting. I'm confused by part of your comment: where did you get the idea I want a personal account manager? Because I'd like to improve my experience with my hosting provider by providing feedback? Regarding your attitude that if one is paying < $20/month then they don't have a right to complain: The VPS "package" itself is valued (by ChunkHost) at $20/month. While I happen to be paying less than that, that is irrelevant. The fact is, competition exists within that same price range and they provide better service. I highly recommend you sit in on the first couple weeks of a macroeconomics class to learn all about supply, demand, and elasticity. In particular, you should pay close attention to how substitute products affect one-another's demand curves. As for a "tight SLA," I'm not sure not wanting to experience downtime three times in a single week qualifies as my SLA needing to be "tight."

moe 16y ago
Yeah, that's all fine and great. Except that if you're so keen after most uptime and service per dollar then you should have gone with linode, slicehost or any other of the proven options in first place. You didn't do that. You compared their prices to ChunkHost. You decided against the ~$20 bucks that would have bought you guaranteed performance at linode and for the free beta at ChunkHost. Dare I say you "cheaped out"? Now you complain because in 8 months they haven't managed to catch up with the competition that's 2-3 times longer around.
- hoop 16y ago
  Eight months ago there were not any reviews about ChunkHost and I wanted to try them out. I think you could s/"cheaped out"/"experimented with a new vendor." Do you not shop around and try new things or did you not buy the iPhone or the Droid because you thought your Motorola Startac was still the only proven option? And now I've written a review on my experience. I don't understand why you are so offended that I did so, but you're welcome.

by hoop 16y ago

moe 16y ago

Yeah, that's all fine and great. Except that if you're so keen after most uptime and service per dollar then you should have gone with linode, slicehost or any other of the proven options in first place. You didn't do that. You compared their prices to ChunkHost. You decided against the ~$20 bucks that would have bought you guaranteed performance at linode and for the free beta at ChunkHost. Dare I say you "cheaped out"? Now you complain because in 8 months they haven't managed to catch up with the competition that's 2-3 times longer around.

hoop 16y ago
Eight months ago there were not any reviews about ChunkHost and I wanted to try them out. I think you could s/"cheaped out"/"experimented with a new vendor." Do you not shop around and try new things or did you not buy the iPhone or the Droid because you thought your Motorola Startac was still the only proven option? And now I've written a review on my experience. I don't understand why you are so offended that I did so, but you're welcome.