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I no longer recommend Google Cloud after one of these insta-bans. The previous week, I had run a (literal) multi-million event on GC for Nike (which went fine,
by erichocean 8y ago
I no longer recommend Google Cloud after one of these insta-bans. The previous week, I had run a (literal) multi-million event on GC for Nike (which went fine, no complaints) and I realized immediately that there was literally nothing stopping Google from insta-banning an account in the future in the middle of a Nike event. No warning, no recourse, just "Fuck off, customer." These are live events, I simply cannot risk being shut off for "fraud". Seriously, fuck these guys.
My trust level for Google: ZERO. I can't risk my business on that level of stupidity.
- renchap 8y agoThis can happen with any provider, either due to policy, human error, malicious actor, ... The correct answer here is to use multiple providers and establish proper relationship with them.
- TheIronYuppie 8y agoI realize that you may never come back, but "insta-bans" are extremely unlikely in any case, but even less so if you take any of the actions in the post (all for free): - Provide a valid phone number where we can reach you in the event of suspicious activity on your account. - Provide one or more billing admins to your account. - Provide a secondary payment method in case there are problems charging your primary method. - Contact our sales team to see if you qualify for invoice billing instead of relying on credit cards. To be clear, if you do the last one (which you easily qualify for), you are under contract with us. In that case, the phrase "there was literally nothing stopping Google from insta-banning an account in the future in the middle of a Nike event" would be completely incorrect.