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Hi wccrawford, Thanks for pointing that out. I've been using Linode for about as long as I've been using ChunkHost and the following reflect my experiences wit
by hoop 16y ago
Hi wccrawford,
Thanks for pointing that out. I've been using Linode for about as long as I've been using ChunkHost and the following reflect my experiences with them:
* Feedback: Linode's community support and official support are both very responsive. You won't see any year-old feature requests that haven't been answered. In fact, most (all?) of their employees are active on IRC along with a large group of customers.
* There isn't a SLA at Linode either, but I have only experienced one incident of scheduled maintenance. That maintenance happened to be on Linode's "birthday" and when my VM came back up (seconds later) it had more RAM than it did previously. I also had the option of rebooting my VM itself whenever I wanted.
* Notice for scheduled maintenance: Due to the lack of scheduled maintenance that affects the customers, I can't really speak on this. I seem to recall having more than adequate (5+ days?) notice for the RAM increase, but I can't find the original email to verify that.