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What incentives exist for Google employees to fix these problems at the lowest levels other then feeling like they work for a great company? If I'm making 300k
by ben_jones 8y ago
What incentives exist for Google employees to fix these problems at the lowest levels other then feeling like they work for a great company? If I'm making 300k on Monday, delete someones entire production stack to great disdain on Tuesday, and am still making 300k on Wednesday, how incentivized am I really? Google's macro level incentives based on contrived metrics have proven to not be very good i.e. "let's launch a chat app" style promotions and bonuses. Presumably there are high level metrics for "customer success" but I feel like those are too hollow to solve this.
I'm interested in how this hole was actually dug in the first place, presumably by intelligent and well paid individuals, and how it might be fixed. Maybe its already on the path to being fixed and it'll be great to recap in a couple years, maybe these attempts will also prove hollow. Time will tell. They deserve some credit as individuals for trying.
- jacques_chester 8y agoThere's no law barring the having ordinary good intentions while also earning $300k. Just as there isn't a law against being a jerk at any price.
- lmeyerov 8y agoI'm more curious how Amazon avoided it. Switching from low-touch/trust consumer culture to high-touch/trust enterprise culture is tough.