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I'd love to see the data either way. "Arbitration is popular because it always screws the customer!" is a wonderful emotionally-evocative talking point, but tha

I'd love to see the data either way. "Arbitration is popular because it always screws the customer!" is a wonderful emotionally-evocative talking point, but that seems way too simplistic and pithy for me.

MaupitiBlue 8y ago
Arbitrators, like jurors, tend to split the baby if there is a halfway decent rationalization for doing so.