We reduced the stress of on-call by introducing processes that supported creativity and reduced panic: https://zwischenzugs.com/2017/04/04/things-i-learned-man

We reduced the stress of on-call by introducing processes that supported creativity and reduced panic: https://zwischenzugs.com/2017/04/04/things-i-learned-managing-site-reliability-for-some-of-the-worlds-busiest-gambling-sites/ https://zwischenzugs.com/2017/04/04/things-i-learned-managin...