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I thought Amazon (or at least the AWS side of things) was supposedly fairly good about blameless post-mortems? I remember people were praising them as such whe
by wgerard 8y ago
I thought Amazon (or at least the AWS side of things) was supposedly fairly good about blameless post-mortems?
I remember people were praising them as such when this outage happened: https://aws.amazon.com/message/41926/ https://aws.amazon.com/message/41926/
- ben509 8y agoThey are pretty good about it, and the "Correction of Error" for this one will be pretty epic. Generally, the rule at Amazon is that any particular f*-up is forgivable... once. (Especially if you can show that you had preventative measures, documented procedures and redundancy in place.) That said, there will be finger pointing and blame because you're dealing with human beings.