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At least, they have burned a lot of trust from once loyal EU users. And the GDPR "shutdown" for EU citizens with no given warning was a topic in every major new

At least, they have burned a lot of trust from once loyal EU users. And the GDPR "shutdown" for EU citizens with no given warning was a topic in every major newspaper here, not only computer/internet focused sites and papers.

joshenders 8y ago
Burned a lot of trust? How is this a violation of trust? If a company can’t meet their GDPR obligations under this law, EU citizens have successfully voiced through legislation that they don’t want these businesses operating in the EU. You can’t have your tea and drink it too. This is a consequence.
- ergothus 8y ago
  1) But why can't they meet their GDPR obligations? Are they doing something they've not been up front about? 2) Giving (reportedly) one day notice that they are shutting down access is definitely a trust hit. They should have known long before that. I don't use Instapaper and I'm not in the EU, but those of these points are raised elsewhere in this thread, and both seem valid concerns in terms of "trust" regardless of whether you approve/disapprove of the GDPR.
- xienze 8y ago
  It's a bit of a mischaracterization to label US companies that punt on GDPR with the "well they're obviously shitty companies that wantonly toss around their users's personal information, so good riddance" brush. As someone very deeply involved with a medium-sized company's move to GDPR compliance, I can confirm that there are about a million different legal opinions about what GDPR means and it's causing a LOT of anxiety at all levels of the company. Whether that's right or wrong, that's an experience been echoed all over the country by companies big and small. And that's not even getting into the seismic shift involved in making sure that a "delete me" request is properly distributed to all downstream consumers of data, assuming that we even know who all those groups in the company are. And is this service my app uses GDPR-compliant? It goes on and on. It's not at all surprising to me that some companies are just punting on it because they're terrified that they will somehow get knocked for millions of dollars over something like that.
  - joshenders 8y ago
    Precisely and furthermore, it’s unreasonable to expect Pinterest to prioritize millions of dollars in labor to speculate and react to provisional legislation. 1. There was no certainty GDPR was going to pass. 2. There was no certainty as to what language would be used in the final document. 3. There was no certainty as to how/when it would be enforced. By the time GDPR was actually passed, the lead time to enforcement was a slap in the face. And to be honest, the compliance dates felt like a calculated attack to further the EUs moronic crusade against Facebook and Google, knowing full and well they were unrealistic deadlines. Collateral damage to Instapaper and others is somehow a worthwhile trade off in the name of burning witches. So I say, let there be consequences.

joshenders 8y ago

Burned a lot of trust? How is this a violation of trust? If a company can’t meet their GDPR obligations under this law, EU citizens have successfully voiced through legislation that they don’t want these businesses operating in the EU. You can’t have your tea and drink it too. This is a consequence.

ergothus 8y ago
1) But why can't they meet their GDPR obligations? Are they doing something they've not been up front about? 2) Giving (reportedly) one day notice that they are shutting down access is definitely a trust hit. They should have known long before that. I don't use Instapaper and I'm not in the EU, but those of these points are raised elsewhere in this thread, and both seem valid concerns in terms of "trust" regardless of whether you approve/disapprove of the GDPR.
xienze 8y ago
It's a bit of a mischaracterization to label US companies that punt on GDPR with the "well they're obviously shitty companies that wantonly toss around their users's personal information, so good riddance" brush. As someone very deeply involved with a medium-sized company's move to GDPR compliance, I can confirm that there are about a million different legal opinions about what GDPR means and it's causing a LOT of anxiety at all levels of the company. Whether that's right or wrong, that's an experience been echoed all over the country by companies big and small. And that's not even getting into the seismic shift involved in making sure that a "delete me" request is properly distributed to all downstream consumers of data, assuming that we even know who all those groups in the company are. And is this service my app uses GDPR-compliant? It goes on and on. It's not at all surprising to me that some companies are just punting on it because they're terrified that they will somehow get knocked for millions of dollars over something like that.
- joshenders 8y ago
  Precisely and furthermore, it’s unreasonable to expect Pinterest to prioritize millions of dollars in labor to speculate and react to provisional legislation. 1. There was no certainty GDPR was going to pass. 2. There was no certainty as to what language would be used in the final document. 3. There was no certainty as to how/when it would be enforced. By the time GDPR was actually passed, the lead time to enforcement was a slap in the face. And to be honest, the compliance dates felt like a calculated attack to further the EUs moronic crusade against Facebook and Google, knowing full and well they were unrealistic deadlines. Collateral damage to Instapaper and others is somehow a worthwhile trade off in the name of burning witches. So I say, let there be consequences.