I am constantly approached with adhoc requests, often unrelated to the application I work on, probably more of these than actual ticket items. I've started to

I am constantly approached with adhoc requests, often unrelated to the application I work on, probably more of these than actual ticket items. I've started to number these myself in my own ticket system where I keep scripts, screenshots and logs etc. but I'm using OneNote, because it's so unrestrictive.