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Verizon agrees to refund customers $90 million for wrongful data charges

• bbatsell 16y ago
  Pretty impressive. David Pogue has been beating this drum for a while, too; he should get some credit for calling attention to the issue.
• deleted 16y ago
  [deleted]
• danfitch 16y ago
  $2 to $6. Wow I am taking that paycheck to the bank! Everytime I got one ofthose charges I would call and get it removed.
• smokey_the_bear 16y ago
  In California, if a landlord tries to withhold the deposit illegally, they're liable for 3x the amount. I wish there was a similar penalty for monthly bills like this.
• izendejas 16y ago
  On a related note: All of you on AT&T plans, be on the lookout for unjustified charges on text messaging plans. I had at least two cases in which I was charged an extra $0.30 for text messages 198, 199, and 200 of a 200 text messaging plan. I'm not sure how to explain this bug--or theft? Perhaps their famous "AT&T Free Msg's" (promoting services, for example) get counted once you pass your limit? Either way, this is wrong. And I know they are wrong because I was redeemed $0.30. I then asked them to check my previous bills because I know there was at least one more case. The service rep said I had to do that myself. The cost of doing that would exceed $0.30 very easily, so I told the guy to forget it and never did check (I also then switched to Verizon). Anyone have a good place where I can share this story? I'm afraid others may be getting charged unfairly too. I can't imagine this happening exclusively with my account, especially if it's a bug.