4 ms·
Oh it isn't a good comparison I agree with that. I can't help but be pissed off with Dell though. This isn't the first problem I have had with their "premium" l
by satysin 8y ago
Oh it isn't a good comparison I agree with that. I can't help but be pissed off with Dell though. This isn't the first problem I have had with their "premium" laptops either. I only bought the 9570 as Apple was silent on upgrades to the MBP at WWDC but it has been the worst purchase I have made in years.
The MBP may be expensive but I have never had any issues with my previous MBPs so I feel much more confident buying one. I have a busy week this week with a lot of travel and I have to now make do with this XPS with a half working spacebar as Dell's "ProSupport" can't get me an engineer until Wednesday while I am on an flight! I am just so frustrated right now.
- prolikewh0a 8y agoXPS 13 9370 has been the best purchase I've made in years, and Dells customer support really isn't too bad considering they don't have stores in every city like Apple does. MBP's have their own sets of issues, and aren't flawless either.
- MrMorden 8y agoDell and Lenovo both come to you if you choose the right warranty plan. It beats the heck out of the Genius Bar.
- satysin 8y agoYes I have Pro Support (on-site, 24h) but they don't have the part (keyboard in this case) in stock so the earliest they can do is Wednesday (when I called Thursday) which is no good for me as I am over the Atlantic that day. Not Dell's fault that I am not available but I had hoped they would have a keyboard in stock or could at least get one next day but apparently that wasn't possible. I ended up initiating a return so it will be picked up the following week.
- prolikewh0a 8y agoWe do have Lenovo on site! Sometimes they're there same day, or next business day. It's pretty awesome.
- satysin 8y agoYeah Apple are not perfect but the luck of the draw has given me several faulty Dell's and no faulty Mac's. Which am I going to prefer? :)