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Customer support can easily be a competitive advantage. I guarantee you that unless your company recently downsized (or is very small) there are things you can
by jib 8y ago
Customer support can easily be a competitive advantage.
I guarantee you that unless your company recently downsized (or is very small) there are things you can cut, because no one cared enough to fix them or they thought it was cool to have X even though X is not returning value.
- ec109685 8y agoSlack is an example of this. You report an issue and quickly get a personalized reply. A million times better that GSuite.