4 ms·
If you're having to hide ALL pricing data, you're doing it wrong. What's the difference between the small-business customer and the enterprise one? I'd expect
by hakfoo 8y ago
If you're having to hide ALL pricing data, you're doing it wrong.
What's the difference between the small-business customer and the enterprise one? I'd expect it boils down to three big things:
* Quantities of resources, where you usually expect the per-unit price to go down for the big enterprise customer. The 5-million-request-per-month plan is usually cheaper per-request than the 100k-requests-per-month one.
* SLAs, which can be done as tiered add-ons.
* Support services tiers, which can be graduated sensibly.
I'll grant that there's a place for a "super-whale" tier where you're probably buying custom infrastructure solely to support that client, but there's room for that within a pricing page without scaring off a large number of customers. "For plans over n billion queries per month, please contact sales" means you can still make a reasonable direct sale for everyone else.
Even within the context of "we're a galactic enterprise ready to write a blank check", many firms will still want to buy a small off-the-shelf package as part of the validation process.
This could be to give the developers a sandbox to ensure it meets their expectations, or just to migrate a small portion of their systems before going head-first.