"It all feels very 1984. Or Black Mirror." Really? A private company deciding not to do business with you feels like your basic human rights were taken away?

"It all feels very 1984. Or Black Mirror." Really? A private company deciding not to do business with you feels like your basic human rights were taken away? "After emailing AirBnB support and its founders multiple times, I’ve finally given up." I've had a problem in Windows on my computer the other day and emailed Bill Gates, could you believe he had other things to do except respond to my problem?