Reserve an appropriate amount of profits to make things right for the transactions that do not go as expected. How much to reserve needs to be determined on an

Reserve an appropriate amount of profits to make things right for the transactions that do not go as expected. How much to reserve needs to be determined on an ongoing basis based on the split of good / bad transactions. I think AirBnb needs to bite the bullet and do their own insurance or find an insurance company that will give users the same kind of experience that AirBnb gives to its clients.