FYI this is an opinion piece written by a former McDonalds CEO. As for my opinion, I welcome the kiosks as there will be less communication barriers and greater

FYI this is an opinion piece written by a former McDonalds CEO. As for my opinion, I welcome the kiosks as there will be less communication barriers and greater order accuracy. Innovation will always lead to a reduction in human labor costs, but we should not artificially keep human labor where it's not needed.