That looks like it's more about serving the food automatically rather than ordering it. With the kiosk, the food is still served the same way, but the ordering

That looks like it's more about serving the food automatically rather than ordering it. With the kiosk, the food is still served the same way, but the ordering involves less people. I can see the automat process being less desirable because there's an unknown, and obviously longer time between when the food is prepared vs when it is served. With the kiosks the food is still served pretty much immediately after it's prepared.