Seem to recall a few years ago McDonald's testing out routing the audio from the drive thru to a call center in India. Not sure how it turned out but probably i

Seem to recall a few years ago McDonald's testing out routing the audio from the drive thru to a call center in India. Not sure how it turned out but probably is still an option if they want it to be. I rarely go to McDonald's but the last two times I was there I would have preferred the kiosks. Not because the employees weren't good at their jobs but because the menu boards with all the items and prices were filled with animated graphics. By the time I'd find the section with what I was looking for, it would disappear and be replaced with some animation pushing a product I didn't want. Finding the price difference between a sausage biscuit and a sausage McMuffin shouldn't end up being like playing a puzzle app on my phone. The kiosks likely try to upsell too but ultimately you have to be able to find what you want on it to be able to order for the kiosk to work.