This is the upshot of putting your software on the web. Word or Access bugs b0rk user data retail. The same kind of glitch in a web app is magnified because it

This is the upshot of putting your software on the web. Word or Access bugs b0rk user data retail. The same kind of glitch in a web app is magnified because it happens wholesale: everyone is affected at once. But I would class this with the Yahoo/Google DDoS blackouts and the eBay scaling blackout circa 1999. Teething problems that will soon be forgotten if they are fixed correctly.