4 ms·

Anecdotal evidence is anecdotal. Here are some hard facts: http://www.rescuecom.com/blog/index.php/computer-support/the-rescuecom-computer-reliability-report-

Anecdotal evidence is anecdotal. Here are some hard facts: http://www.rescuecom.com/blog/index.php/computer-support/the-rescuecom-computer-reliability-report-2nd-quarter-2010 http://www.rescuecom.com/blog/index.php/computer-support/the... http://www.appleinsider.com/articles/10/09/21/pc_industry_customer_satisfaction_again_dominated_by_apple.html http://www.appleinsider.com/articles/10/09/21/pc_industry_cu... Highest customer satisfaction, second highest reliability (after Asus). Also, my laptop is carved out of a single block of a aluminum. I'm pretty sure that makes it awesome. My buddy bought an Asus laptop last spring and I saw it for the first time yesterday. The left hinge cover had been broken off and the thing looked like it was 2 years old. He also said was upset about the quality because he expected more from Asus. See, I can provide anecdotal evidence too.

kls 16y ago
Not that I get too much into these discussions because they seem to be the type that people never see eye to eye. But you did touch on a point that I think is overlooked here, customer satisfaction. One of the things with Apple is that they are pretty good at repairing product quality defects on their dime. To me that is part of the package of reliability. If I can buy the most reliable but 30 days after walking out the door I am on the hook for the repairs or I can but the second most reliable and be covered for any defects for a year, I am going with #2. From my experience Apple makes up for any defect in craftsmanship with their focus on customer satisfaction.