She was talking about her job, the fan was very polite, and after her response, sad when mistreated. You don't mistreat the people who pay for your product, eve

She was talking about her job, the fan was very polite, and after her response, sad when mistreated. You don't mistreat the people who pay for your product, even more when they're polite. I can't see gender involved in this issue. Anyone treating a paying customer like that on a public forum, on a work-related issue, has high chances to be fired.