Marc I remember hearing you speak at a conference in '07 and being very impressed at how exaustively you interviewed potential users before building.  Do you f

Marc I remember hearing you speak at a conference in '07 and being very impressed at how exaustively you interviewed potential users before building.  Do you feel in retrospect that there was anything obvious you could have done and monitored post-launch that would have let you out-manoeuvre Mint?