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I'd describe it more as a palpable malaise. Teams feel like they're on islands 1000 miles apart from one another. You can feel it in the air the moment you ente
by MrLeap 8y ago
I'd describe it more as a palpable malaise. Teams feel like they're on islands 1000 miles apart from one another. You can feel it in the air the moment you enter any organization like this (if you know what the other side feels like).
A massive organization that has gone stagnant tends to exhibit the same mechanics. You're on a team solving a problem for a stakeholder. You might not know who the stake holder is or where they are. You might meet your real stakeholder once every month or never. If your company is process minded they'll create proxy stakeholders to create the illusion of task identity.
Proxy stakeholders are the worst. Since the gizmo you're working on isn't for them, any enthusiasm for your work is feigned. They're your only line to the person(s) that actually care(s). The human connection between you, your labor and its consumer is severed, isolating you further. This puts the employee on a slalom to resentment and alienation. The better your proxy is, the shallower the grade, but you'll end up there eventually.
Despite the fact I've seen quite a few successful techniques to obviate this eventuality, 99% of companies don't have a symbol in their minds for the trajectory and it happens anyways. The flat org chart thing is an interesting cudgel to solve the problem, I'm convinced it's not the best solution.