8 ms·

Request TV shows or movies

32 points by arunmib 8y ago

Godel_unicode 8y ago
Firefly season 2
2bitencryption 8y ago
i'm sure they already track searches for shows/movies, and isn't that a far better indicator for demand? less clouded by the noise of some "digital influencer" posting a tweet that says "go here and request xyz!" and throwing your metrics way off sync.
- schmichael 8y ago
  You're assuming the point of this page is to actually gather data and not just to avoid "please get show X" or "how do I submit show requests?" support requests that are costly to field with human support. My guess would be they don't outright throw the data away, but it is probably just used as one (very weak) signal in the complex show selection process.
- jwcrux 8y ago
  Or have a link at the top of search results for something like "not finding what you want?" or similar so that suggestions can be provided at the time of searching instead of having to context switch to a different help page.
marklmc 8y ago
Youth Hostelling With Chris Eubank
skookumchuck 8y ago
I thought that was what the "saved" section on my dvd queue was for.
AndrewUnmuted 8y ago
When did this page get launched? This reminds me of CouchPotato[0], but for Netflix. [0] https://couchpota.to/ https://couchpota.to/
- deleted 8y ago
  [deleted]
- arunmib 8y ago
  Wayback machine has the oldest snapshot from 16th Sep 2016 - https://web.archive.org/web/20160916051848/https://help.netflix.com/en/titlerequest https://web.archive.org/web/20160916051848/https://help.netf...
Jerry2 8y ago
In other news, Netflix is killing written user-submitted reviews of movies and TV shows [1]. The assault on freedom of expression continues unabated. [1] https://www.cnet.com/news/netflix-is-removing-online-reviews-in-august/ https://www.cnet.com/news/netflix-is-removing-online-reviews...
manny44544 8y ago
The Andy Milonakis Show
watertom 8y ago
It would be helpful to have a voting system, list all the requested title and allow subscribers to vote, with both up and down votes.
forapurpose 8y ago
Instead of filling out that form I'm going to search the many other streaming services available. And if I still don't find it, I'm not going to fill out a request form for each service. Perhaps Netflix could interpret users' searches as signals of interest.
aaron695 8y ago
"This form is the one and only place to submit content requests." "If you've already submitted a request for a title, you can sit back and relax - we've received your feedback and there's nothing more for you to do." A brilliant move on what would have been a huge issue of people harassing them on TV Shows requests. A to the point, this is what to do, there is nothing else page customer support people can very quickly point people to! And every now and again they can set interns with nothing to do to analyse the data and see if it has value.
masonic 8y ago
This brings to mind an annoyance about Netflix. If you search for something they don't have, they won't admit that. They give you search results as if you asked for random crap in what their AI thinks is an appropriate genre (in reality, they just span you with what they want you to watch, e.g. paid promotions and Netflix properties). I was looking for "Elementary" episodes. I got a cluttered page back full of crap without a single Elementary episode or a simple statement to the effect that "We don't carry Elementary episodes". I'd never pay for Netflix. I get it free from T-Mobile.
- skinnymuch 8y ago
  Not your main point at all, but Hulu has Elementary episodes if you can get access to Hulu.

32 points by arunmib 8y ago

Firefly season 2

i'm sure they already track searches for shows/movies, and isn't that a far better indicator for demand? less clouded by the noise of some "digital influencer" posting a tweet that says "go here and request xyz!" and throwing your metrics way off sync.

schmichael 8y ago
You're assuming the point of this page is to actually gather data and not just to avoid "please get show X" or "how do I submit show requests?" support requests that are costly to field with human support. My guess would be they don't outright throw the data away, but it is probably just used as one (very weak) signal in the complex show selection process.
jwcrux 8y ago
Or have a link at the top of search results for something like "not finding what you want?" or similar so that suggestions can be provided at the time of searching instead of having to context switch to a different help page.

marklmc 8y ago

Youth Hostelling With Chris Eubank

skookumchuck 8y ago

I thought that was what the "saved" section on my dvd queue was for.

AndrewUnmuted 8y ago

When did this page get launched? This reminds me of CouchPotato[0], but for Netflix. [0] https://couchpota.to/ https://couchpota.to/

deleted 8y ago
[deleted]
arunmib 8y ago
Wayback machine has the oldest snapshot from 16th Sep 2016 - https://web.archive.org/web/20160916051848/https://help.netflix.com/en/titlerequest https://web.archive.org/web/20160916051848/https://help.netf...

Jerry2 8y ago

In other news, Netflix is killing written user-submitted reviews of movies and TV shows [1]. The assault on freedom of expression continues unabated. [1] https://www.cnet.com/news/netflix-is-removing-online-reviews-in-august/ https://www.cnet.com/news/netflix-is-removing-online-reviews...

manny44544 8y ago

The Andy Milonakis Show

watertom 8y ago

It would be helpful to have a voting system, list all the requested title and allow subscribers to vote, with both up and down votes.

forapurpose 8y ago

Instead of filling out that form I'm going to search the many other streaming services available. And if I still don't find it, I'm not going to fill out a request form for each service. Perhaps Netflix could interpret users' searches as signals of interest.

aaron695 8y ago

"This form is the one and only place to submit content requests." "If you've already submitted a request for a title, you can sit back and relax - we've received your feedback and there's nothing more for you to do." A brilliant move on what would have been a huge issue of people harassing them on TV Shows requests. A to the point, this is what to do, there is nothing else page customer support people can very quickly point people to! And every now and again they can set interns with nothing to do to analyse the data and see if it has value.

masonic 8y ago

This brings to mind an annoyance about Netflix. If you search for something they don't have, they won't admit that. They give you search results as if you asked for random crap in what their AI thinks is an appropriate genre (in reality, they just span you with what they want you to watch, e.g. paid promotions and Netflix properties). I was looking for "Elementary" episodes. I got a cluttered page back full of crap without a single Elementary episode or a simple statement to the effect that "We don't carry Elementary episodes". I'd never pay for Netflix. I get it free from T-Mobile.

skinnymuch 8y ago
Not your main point at all, but Hulu has Elementary episodes if you can get access to Hulu.