The quote, "My debt was the result, in equal measure, of a chain of rotten luck and a system that is an abject failure by design" really kind of made it hard

The quote, "My debt was the result, in equal measure, of a chain of rotten luck and a system that is an abject failure by design" really kind of made it hard to be empathetic for the rest of the article. In equal major, someone decided to go deep into debt obtaining not one but two degrees in English literature in the late 2000s when this was already well known to be a terrible idea. I think student debt should be reformed and it should be possible to discharge student debt through bankruptcy (with modifications to the previous status quo, I think), but this is just kind of grating.