5 ms·

Should they have just used a subdomain in their regular domain? Seems like a series of mini problems. Is the '+' obsolete (you need it for international calls r

Should they have just used a subdomain in their regular domain? Seems like a series of mini problems. Is the '+' obsolete (you need it for international calls right?) or it the problem the phone using the same button for 0 as well. So people who don't pay attention press 0 instead of '+'. It just seems like "similar looking domains" and stuff has been a problem for ever and it still is. Will this still be a problem in near and far future?

kencausey 8y ago
I don't think you read the article in full. First regarding the phone number Krebs at least speculates that since he didn't know what button to press for + maybe other callers pressed some button other than 0 (which maps to '+') which he claims all went to businesses callers would not want to have called intentionally. Second regarding the website, towards the end of the article support for the rewards program claims that the website has not been published yet or is at least not finished.
deaps 8y ago
I wholeheartedly agree with the "similar looking domains" thing. They should just use a subdomain. If I'm used to visiting "capitalone.com" - and the site to activate a new card is something like "activatecapitalone.com" - that seems sketchy. It should be capitalone.com/activate or activate.capitalone.com -- I tend to simply avoid sketchy sites even if they appear to be from official sources.
- scarface74 8y ago
  The worse case I’ve seen is Amazon’s credit card site — Amazon.mycreditcard.mobi. I realize that it’s run by a third party, but I am sure they could have given it a better domain name.
tjohns 8y ago
A + at the beginning of an international telephone number is different... that's the E.123 "international prefix symbol", which is shorthand for "insert your countries international dialing code here" (e.g. 011 if you're calling out from the US). Cell phones will let you insert a + directly in the beginning of the number (by long-pressing the 0 key), which will let the phone dial the correct number if you're roaming internationally. In this case, the + is at the end of the number, which is not really a standardized thing. Landline phones won't have a + printed anywhere on them, for example. And you definitely don't want to long-press 0 to actually insert a + at the end of the number, because that's invalid.

kencausey 8y ago

I don't think you read the article in full. First regarding the phone number Krebs at least speculates that since he didn't know what button to press for + maybe other callers pressed some button other than 0 (which maps to '+') which he claims all went to businesses callers would not want to have called intentionally. Second regarding the website, towards the end of the article support for the rewards program claims that the website has not been published yet or is at least not finished.

deaps 8y ago

I wholeheartedly agree with the "similar looking domains" thing. They should just use a subdomain. If I'm used to visiting "capitalone.com" - and the site to activate a new card is something like "activatecapitalone.com" - that seems sketchy. It should be capitalone.com/activate or activate.capitalone.com -- I tend to simply avoid sketchy sites even if they appear to be from official sources.

scarface74 8y ago
The worse case I’ve seen is Amazon’s credit card site — Amazon.mycreditcard.mobi. I realize that it’s run by a third party, but I am sure they could have given it a better domain name.

tjohns 8y ago

A + at the beginning of an international telephone number is different... that's the E.123 "international prefix symbol", which is shorthand for "insert your countries international dialing code here" (e.g. 011 if you're calling out from the US). Cell phones will let you insert a + directly in the beginning of the number (by long-pressing the 0 key), which will let the phone dial the correct number if you're roaming internationally. In this case, the + is at the end of the number, which is not really a standardized thing. Landline phones won't have a + printed anywhere on them, for example. And you definitely don't want to long-press 0 to actually insert a + at the end of the number, because that's invalid.