So, the company notorious for "Your account has been banned by AI. No revenue for you. No appeal. No explanation." is going to tell the rest of the world how to

So, the company notorious for "Your account has been banned by AI. No revenue for you. No appeal. No explanation." is going to tell the rest of the world how to improve customer service? This is too rich. The hubris is astounding. Does anyone else see this as totally tone-deaf? $DIETY save us all.