I'm not that patient... That first visit ended with my berating the staffer for being useless and working for a shitty company. I was not proud of that moment

I'm not that patient... That first visit ended with my berating the staffer for being useless and working for a shitty company. I was not proud of that moment, but what I said was not untrue. They really had me in their grips... if I just stopped paying without formally ending the contract with the agreed upon "cancellation appointment" (that I apparently agreed to in the original contract) then they would have dinged my credit score for not paying my bills on time essentially.