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Why do IVRs universally suck? They seem incapable of transferring information you already entered and blare obnoxious advertisements every 12 seconds while on h
by paulie_a 8y ago
Why do IVRs universally suck? They seem incapable of transferring information you already entered and blare obnoxious advertisements every 12 seconds while on hold. It's like the designers of these systems had "make it as painful as possible" in the requirements.