Are you sure? This behaviour is actually desirable because the shitty company behind it enjoys the fact that they get less calls as a result. This problem coul

Are you sure? This behaviour is actually desirable because the shitty company behind it enjoys the fact that they get less calls as a result. This problem could’ve been solved for ages without Duplex - simply call, they remember your call and call you back when an operator is ready for you. The reason it’s not used is because shitty companies don’t want this.