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I pay for recurring stuff with a CC for this very reason. I had an insurance company refuse to cancel my insurance unless I physically came into their office al

I pay for recurring stuff with a CC for this very reason. I had an insurance company refuse to cancel my insurance unless I physically came into their office all the way across town (would have been about two hours of my time when it was all said and done) to show them proof that I had insurance through another agency. I declined that request and explained that they simply weren't getting paid any more. I called the number on my card and explained the situation to them and that I told them to stop billing me and they refused. The rep noted this issue on the account. Sure enough, they didn't stop billing me. I called the card company again to report that the insurance company had billed me again. They immediately reversed the charges and blocked all further charges from the company. The insurance agent reported me to DMV (the relationship had soured pretty badly before this all happened) for not having insurance. It was a 2 minute call to my new insurance agent to let them to know to send proof of coverage to DMV. Problem solved in ~10 minutes of my time instead of 2 hours.

cptskippy 8y ago
> The insurance agent reported me to DMV (the relationship had soured pretty badly before this all happened) for not having insurance. It was a 2 minute call to my new insurance agent to let them to know to send proof of coverage to DMV. This wasn't necessarily a malicious act on their part, most likely regulatory, and you probably didn't have to do anything to rectify the situation. I don't know what state you live in but when I was working for an insurance broker (~2004) CA, TX, PA, FL, and GA all received at least monthly if not nightly uploads of vehicle coverage. I also know that GA shares that info and DMV records with FL and NC.
bruxis 8y ago
I don't have enough exposure to the product (not available in my region) but I really liked the _idea_ of privacy.com where you can create a credit card proxy for every subscription you have. This seems extremely valuable for managing subscriptions, tracking your funds, and of course, some modicum of privacy where your original credit card is only shared with one party. edit: Seems like privacy.com is a direct-to-bank connection instead of depending on a credit card for funding.
- jhauris 8y ago
  CapitalOne offers the same service on their credit cards with a browser plugin. It also disallows charges to the virtual card numbers from any source other than the site it's associated with.
  - softawre 8y ago
    You can do this with (the awesome) Citi 2% cash back card as well, just use their normal website to generate virtual numbers.
    - gnicholas 8y ago
      Yeah I only wish it was supported in the mobile app also!
  - inetknght 8y ago
    Really? How does it work?
  - phyzome 8y ago
    I wonder what else their browser plugin does, behind the scenes... :-/
- Willamin 8y ago
  Privacy.com is a really neat service. I'm pretty disappointed that all banks don't already have this feature built in (I know some do).
- toomanyrichies 8y ago
  I'm a frequent user and fan of Privacy.com, however I've had merchants decline charges when I provide a proxy card, only to have the charge succeed when I provide a real card linked to the same account as the aforementioned proxy card. I suspect that Privacy.com uses gift cards as proxies, and some merchants reject payments made with gift cards. If so, this could be why I experienced the above. If someone knows better than I do, please correct me. Genuinely curious how the service works under the hood.
deleted 8y ago
[deleted]
dheera 8y ago
Yeah Comcast refused to cancel online about 5 times in a row despite me repeatedly citing their ToS which explicitly says you can cancel by e-mail in section 9b. The parrots on the other end kept repeating that they needed to verify my identity (Ehm, stopping payments should be sufficient verification, thanks.) I've long deprecated phone calls as a method for businesses to reach me. I don't know why businesses don't get it already. I got my way after about 7 e-mails with Comcast. Still saved time at ~1 minute per e-mail. Can Google Assistant please stop working on the haircut reservation systems and make "automatically fight with customer service departments" the priority feature?
- siruncledrew 8y ago
  Comcast is terrible. They called me 3 hours after I had just returned their modem and cables back to the store and they said "we never got it" and tried to charge me $300 for non-return of equipment. Had I not specifically asked the store rep. for a receipt and taken a video of myself returning it to the store, then it would have been their word against mine over the phone. I'm convinced this is a con they play on purpose to milk customers for extra money when they cancel their service (plus Comcast also had an ISP monopoly over the area, so they just didn't give a shit about their customer service).
- gnicholas 8y ago
  > The parrots on the other end kept repeating that they needed to verify my identity (Ehm, stopping payments should be sufficient verification, thanks.) I don't understand — how does stopping payments verify your identity?
  - dheera 8y ago
    Because I say I am going to do it, and then I do it, which requires me to authenticate myself to my bank. If the e-mail were sent by an impostor, payments would still work.

cptskippy 8y ago

> The insurance agent reported me to DMV (the relationship had soured pretty badly before this all happened) for not having insurance. It was a 2 minute call to my new insurance agent to let them to know to send proof of coverage to DMV. This wasn't necessarily a malicious act on their part, most likely regulatory, and you probably didn't have to do anything to rectify the situation. I don't know what state you live in but when I was working for an insurance broker (~2004) CA, TX, PA, FL, and GA all received at least monthly if not nightly uploads of vehicle coverage. I also know that GA shares that info and DMV records with FL and NC.

bruxis 8y ago

I don't have enough exposure to the product (not available in my region) but I really liked the _idea_ of privacy.com where you can create a credit card proxy for every subscription you have. This seems extremely valuable for managing subscriptions, tracking your funds, and of course, some modicum of privacy where your original credit card is only shared with one party. edit: Seems like privacy.com is a direct-to-bank connection instead of depending on a credit card for funding.

jhauris 8y ago
CapitalOne offers the same service on their credit cards with a browser plugin. It also disallows charges to the virtual card numbers from any source other than the site it's associated with.
- softawre 8y ago
  You can do this with (the awesome) Citi 2% cash back card as well, just use their normal website to generate virtual numbers.
  - gnicholas 8y ago
    Yeah I only wish it was supported in the mobile app also!
- inetknght 8y ago
  Really? How does it work?
- phyzome 8y ago
  I wonder what else their browser plugin does, behind the scenes... :-/
Willamin 8y ago
Privacy.com is a really neat service. I'm pretty disappointed that all banks don't already have this feature built in (I know some do).
toomanyrichies 8y ago
I'm a frequent user and fan of Privacy.com, however I've had merchants decline charges when I provide a proxy card, only to have the charge succeed when I provide a real card linked to the same account as the aforementioned proxy card. I suspect that Privacy.com uses gift cards as proxies, and some merchants reject payments made with gift cards. If so, this could be why I experienced the above. If someone knows better than I do, please correct me. Genuinely curious how the service works under the hood.

deleted 8y ago

[deleted]

dheera 8y ago

Yeah Comcast refused to cancel online about 5 times in a row despite me repeatedly citing their ToS which explicitly says you can cancel by e-mail in section 9b. The parrots on the other end kept repeating that they needed to verify my identity (Ehm, stopping payments should be sufficient verification, thanks.) I've long deprecated phone calls as a method for businesses to reach me. I don't know why businesses don't get it already. I got my way after about 7 e-mails with Comcast. Still saved time at ~1 minute per e-mail. Can Google Assistant please stop working on the haircut reservation systems and make "automatically fight with customer service departments" the priority feature?

siruncledrew 8y ago
Comcast is terrible. They called me 3 hours after I had just returned their modem and cables back to the store and they said "we never got it" and tried to charge me $300 for non-return of equipment. Had I not specifically asked the store rep. for a receipt and taken a video of myself returning it to the store, then it would have been their word against mine over the phone. I'm convinced this is a con they play on purpose to milk customers for extra money when they cancel their service (plus Comcast also had an ISP monopoly over the area, so they just didn't give a shit about their customer service).
gnicholas 8y ago
> The parrots on the other end kept repeating that they needed to verify my identity (Ehm, stopping payments should be sufficient verification, thanks.) I don't understand — how does stopping payments verify your identity?
- dheera 8y ago
  Because I say I am going to do it, and then I do it, which requires me to authenticate myself to my bank. If the e-mail were sent by an impostor, payments would still work.