Is Google Home using the Duplex technology though? Google must be very aware of the work that still needs to be done in order to make it usable to customer serv

Is Google Home using the Duplex technology though? Google must be very aware of the work that still needs to be done in order to make it usable to customer service, but eventually they'll get to a point where the quality of an automated call is at least sufficient for most user cases, we can suppose that most companies will always have human operators as backup anyway.