2 ms·
>This of course sucks for the regular customers who want to pause their membership because they are too busy for a few months or move Yeah, I'd wanted to pause
by mgkimsal 8y ago
>This of course sucks for the regular customers who want to pause their membership because they are too busy for a few months or move
Yeah, I'd wanted to pause my gym membership for 3 months a couple years back because I was going to be traveling a lot, and wasn't going to be in town. Only option was to cancel, then pay a new "processing fee" to start again months later. Really pissed me off. I'd been a member for 2 years at that point, using regularly. no exceptions to their policy. i left. i did go back a couple years later, when they had a 'sign up and we waive the processing fee!' promotion (closest/best combination of pool/gym - everything else is miles further). They'd have had my monthly money for another couple years with minimal use by me during that time, save for a stupid policy that "we can't change". ugh...