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The rise of 'pseudo-AI': how tech firms quietly use humans to do bots' work
- zhte415 8y agoThis is not a new thing. In a former company there was the legendary story of how, in the early 2000s, a failing project to do signature recognition OCR was turned around within half a year by a new project manager. Only on audit of payroll a few years later was it discovered the 3rd party tech demanding highish annual licence fees was infact a team of around 10 people doing a mechanical turk. It would have worked would it had been a truly 3rd party service, but since this was customer data, governance rules required employees. This was in finance, where regulatory controls tend to be quite strict. Today, where lines are much more blurred, it seems governance of 3rd party human access to individual data seems woefully behind.