2 ms·
I had an issue where I accidentally sent an eBay shipment to an old address. It's something that I immediately recognized after clicking "Buy now," and immedia
by imroot 8y ago
I had an issue where I accidentally sent an eBay shipment to an old address. It's something that I immediately recognized after clicking "Buy now," and immediately sent a message to the senders; all but one of them corrected the issue and sent the package to the right address, but, one didn't...and it wasn't a big deal -- a $15 package -- but, it was more about the principle...
I followed eBay's "Buyer protection" to the letter...and guess what? I wasn't covered...even after escalating -- and saying, "They have my money and I still don't have my product, I'm trying to understand which part of 'Buyer Protection' I am missing here."
I called my credit card company, explained what was going on, and had my money back in 3 minutes.
Chargebacks are great, whenever they are used effectively...and ebay/paypal is the devil.
- masonic 8y agoNote that PayPal requires that the vendor ship to the confirmed address that the buyer used in the payment. If the seller or shipper ships to a different address, even at the buyers request, they lose all Seller Protection.