I can do the NATO alphabet when speaking to a human, that’s a good suggestion. One thing though, when speaking to a robot, they’re not usually programmed for t

I can do the NATO alphabet when speaking to a human, that’s a good suggestion. One thing though, when speaking to a robot, they’re not usually programmed for that. They want exact letters and numbers that their speech-to-text engine can convert. Eventually the robot takes me to a human after it fails enough times but there’s usually a queue, which isn’t always great because the wait times can be very long.