4 ms·

I suggest creating a form letter where you threaten to file an ADA action against them, as well as notifying your state's attorney, etc. Plus cc: the local TV

by tacon 8y ago

I suggest creating a form letter where you threaten to file an ADA action against them, as well as notifying your state's attorney, etc. Plus cc: the local TV station consumer reporter. When they give you static, they get a copy of that letter sent to their registered corporate agent, return receipt. Their lawyer has to handle all such legal threats. ADA actions are extremely expensive for corporations. People without an ADA issue should send their cancellation notice to the registered corporate agent, return receipt, which sets the date of cancellation and gets their (expensive) lawyer involved. Threaten to sue them under your deceptive trade practices statutes if they continue to bill your account. Lawyers shed these kind of nuisance things quickly and cut through the bureaucracy. Your file will be stamped "service terminated" posthaste. There is no better way to communicate your desire to terminate service than to notify their registered agent in writing.

wcunning 8y ago
How do you generally go about finding registered agents? It's never been super obvious to me that Sportsmans Guide is represented by "Clarke, Whitehall and Rosenstein, LLP" or some equally stuffy sounding law firm, much less where the firm might be reachable by registered mail...
- TheSpiceIsLife 8y ago
  This[1] just says most states provide free access to their database to find registers agents. I don’t live in the US, so no idea which department handles that. 1. https://en.wikipedia.org/wiki/Registered_agent#Registered_agent_information https://en.wikipedia.org/wiki/Registered_agent#Registered_ag...
- CodeWriter23 8y ago
  Typically the Secretary of State for any given state maintains a registry of businesses that is searchable online. The main purpose for these databases is to verify the status of the Corp and to identify the Agent of Service. You need to know the name of the actual corporation to do the search. I say this because some businesses use a fictitious business name, also know as a DBA (doing business as) for branding purposes. In that case, you’ll need to find where the DBA is filed (maybe the County Registrar for a small company) and look up online or perhaps have to mail a request with a small fee, depending on how well funded the locality is.
mygo 8y ago
This would probably be my go-to from now on when canceling a service. Kind of sucks to have to pay for registered mail but sounds like it’s a sure fire way to cut through the bs and maybe that’s worth the postage. I’ve once signed up for a service and I didn’t know beforehand that their “delete account” button would take me to a page telling me that in order to shut it off I had to email them at least three business days in advance. I don’t have a general issue with having to inform people to shut things off the old fashioned way like via telephone or email.. but that’s for when I had to communicate over phone or email in order to begin the agreement. Such as with a consultant or contractor.. Not when they made signing up a quick and simple online process and then want to make it difficult to shut off so they can squeeze an extra payment out of you. So I resorted to CC-ing a fake legal@ email address in the cancellation email, thinking maybe they would think I’ve CC-ed one of my lawyers (I didn’t have a personal lawyer, but they didn’t know that). They took care of it immediately.

by tacon 8y ago

wcunning 8y ago

How do you generally go about finding registered agents? It's never been super obvious to me that Sportsmans Guide is represented by "Clarke, Whitehall and Rosenstein, LLP" or some equally stuffy sounding law firm, much less where the firm might be reachable by registered mail...

TheSpiceIsLife 8y ago
This[1] just says most states provide free access to their database to find registers agents. I don’t live in the US, so no idea which department handles that. 1. https://en.wikipedia.org/wiki/Registered_agent#Registered_agent_information https://en.wikipedia.org/wiki/Registered_agent#Registered_ag...
CodeWriter23 8y ago
Typically the Secretary of State for any given state maintains a registry of businesses that is searchable online. The main purpose for these databases is to verify the status of the Corp and to identify the Agent of Service. You need to know the name of the actual corporation to do the search. I say this because some businesses use a fictitious business name, also know as a DBA (doing business as) for branding purposes. In that case, you’ll need to find where the DBA is filed (maybe the County Registrar for a small company) and look up online or perhaps have to mail a request with a small fee, depending on how well funded the locality is.

mygo 8y ago

This would probably be my go-to from now on when canceling a service. Kind of sucks to have to pay for registered mail but sounds like it’s a sure fire way to cut through the bs and maybe that’s worth the postage. I’ve once signed up for a service and I didn’t know beforehand that their “delete account” button would take me to a page telling me that in order to shut it off I had to email them at least three business days in advance. I don’t have a general issue with having to inform people to shut things off the old fashioned way like via telephone or email.. but that’s for when I had to communicate over phone or email in order to begin the agreement. Such as with a consultant or contractor.. Not when they made signing up a quick and simple online process and then want to make it difficult to shut off so they can squeeze an extra payment out of you. So I resorted to CC-ing a fake legal@ email address in the cancellation email, thinking maybe they would think I’ve CC-ed one of my lawyers (I didn’t have a personal lawyer, but they didn’t know that). They took care of it immediately.