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They almost always record your calls for 'quality purposes'. But you're not exactly right.. you can record phone conversations in the US provided you let them
by craftyguy 8y ago
They almost always record your calls for 'quality purposes'.
But you're not exactly right.. you can record phone conversations in the US provided you let them know before you push the 'record' button.
- ryandrake 8y agoWhen they say, “this call may be recorded,” aren’t they giving you permission to record it?
- craftyguy 8y agoI've never thought about it that way, but yes, it does seem like they are giving you permission. Thanks for the new insight!
- toomanyrichies 8y agoApparently not. This Daily Dot article quotes the EFF as saying that, even when a company informs you that your call is being recorded, you don't necessarily have the right to record it yourself: "Dave Maass of the Electronic Frontier Foundation (EFF) argues that what Davis did is likely illegal. 'Just because Comcast told the customer that the call was being recorded, that doesn’t mean it’s legal for him to record the call without notification,' Maass tells the Daily Dot. 'To stay on the right side of the law, everyone has to let everyone else know if they’re recording a conversation.'" Source- https://www.dailydot.com/layer8/comcast-customer-service-recording-secret-weapon/ https://www.dailydot.com/layer8/comcast-customer-service-rec...