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It doesn't matter. Though, to be fair, most B2B sales aren't actually completed online. For example, if you deal with Salesforce, you complete the sale in an of
by briandear 8y ago
It doesn't matter. Though, to be fair, most B2B sales aren't actually completed online. For example, if you deal with Salesforce, you complete the sale in an offline process. This law states that an online purchase should have an online cancellation. It doesn't apply to "tech" -- it applies to the sales process. So a guy selling you insurance over the phone -- they aren't required to allow online cancellation. However, if you purchased the product/subscription online, then you should be allowed to cancel online. Basically, the venue of the sale needs to be equivalent to the venue of the cancellation.