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Not a problem at all. I place high value on being available to users of my website. I reply to each and every message. Perhaps it's a bit unusual for someone to
by jazoom 8y ago
Not a problem at all. I place high value on being available to users of my website. I reply to each and every message. Perhaps it's a bit unusual for someone to talk about that before the numbers.
It has been my experience that I've gained more valuable insight from talking with users than I have from the numbers.
But, as a little Latina girl once said, why not both?
- calgaryeng 8y agoI think the other person was talking about quantitative data (e.g. from Google Analytics), not qualitative data from customer conversations / complaints.
- jazoom 8y agoYes. That's also what I thought. I'm not sure why you think I thought otherwise.