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And interestingly "9 to 5pm" CENTRAL time. So here is my theory. Most service calls for the same company will be 24/7 out of India, Philippines, etc, where cost
by thelastidiot 8y ago
And interestingly "9 to 5pm" CENTRAL time. So here is my theory. Most service calls for the same company will be 24/7 out of India, Philippines, etc, where cost is low but ROI is good. Then cancellation done in the USA at "normal" biz hours to make it a real PITA.