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If you purchase an App from the App store and then change your phone, I assume you should be able to carry over the paid app to your new phone. Does anybody kn
by NearAP 8y ago
If you purchase an App from the App store and then change your phone, I assume you should be able to carry over the paid app to your new phone.
Does anybody know if the App Store enforces this and what (if anything) they do to vendors who violate this?
It seems that there are numerous complaints on the review page of "word with friends" by people who paid for the Ad-free version but when they moved to a new device, they no longer have access to the Ad-free version
- saagarjha 8y agoThe only reason this should happen is if the Ad-free version was pulled from the App Store.
- NearAP 8y agoYour logic sounds right, which takes me back to my original question - is there an App Store policy that Developers have to maintain that Ad-free version or provide some form of compensation to those who paid if the developer decides to pull the Ad-free version
- scarface74 8y agoI’ve only seen that happen once and the app wasn’t pulled just not updated. The originsl version of Tetris that was never updated passed the iPhone 4 and then EA introduced a new ad supported version.
- sillyquiet 8y agoThis can happen, when non-scrupulous devs 'deprecate' an older version of their app in favor of the 'new' version. e.g., you buy 'CoolApp' and in-app purchase features for it. But oh no, 'CoolApp2' has come out and 'CoolApp' is no longer updated for newer devices, so sorry. Otherwise, an app, and its in-app purchase set remain available via a user's iTunes account indefinitely as far as I can tell.
- s73v3r_ 8y agoI fail to see how that's unscrupulous, as that's a new version of the app, and that's how software was sold for decades.
- sillyquiet 8y agoI mean, that's a fair point that I completely support, but I was thinking of the cases where the 'new' version has no new features other than a name change.
- wool_gather 8y agoIf you have an actual example of this happening, send a support email to Apple. They generally take this kind of thing fairly seriously (caveat: provided that the app has a large enough audience). It won't help you immediately, but they may better scrutinize later updates from this developer. And they certainly will take categorical action if they find enough bad actors doing something to screw up the App Store as an environment.
- FlukE_ 8y agoEven on a mobile platform, I think that's okay if it's a major iteration or if the software is designed for power users. e.g. the OmniGroup and their line of apps. I've happily paid for 2 iterations of their omnifocus app now.
- scarface74 8y agoWhy is it "non-scrupulous" for a dev to charge for a new version of piece of software? Are they suppose to update an app forever without further compensation?
- sillyquiet 8y agoI personally think devs cross from scrupulous to non-scrupulous somewhere between 'this new version has no new features, but we changed the name of it so buy it again' and' 'we charge in-app for feature x, thanks for buying, but that payment is not enough to justify a free update'
- kosinus 8y agoSounds like an issue with the app. Usually, apps have a 'redeem' button somewhere, that checks with the App Store to see if you did the purchase before, exactly for this scenario. (e.g. Monument Valley does this, and also some apps on macOS.) I believe you can link maybe 5 devices to one account?
- badwolf 8y agoMost likely an issue with the app. App Store guidelines require you to have a "restore my purchase" option.
- cV6WB 8y agoPurchases are tied to an Apple ID, so using the same Apple ID on the new device should allow this. I’ve never had problems here even with in app purchases. (There is often an option to “Restore Purchases” for in app specifically to enable a previously purchased item on a new device.)
- rstupek 8y agorestore purchase is actually required in all apps which have in-app purchases.