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Oh no... reading these comments is making me nervous. I've just decided on the newest XPS 13 to replace my aging MBP. After unreasonable (IMO) shipping schedu
by derriz 8y ago
Oh no... reading these comments is making me nervous.
I've just decided on the newest XPS 13 to replace my aging MBP. After unreasonable (IMO) shipping schedule (nearly 2 weeks to get from a depot in the Netherlands to another European country), the box arrived, I switched it on and start installing stuff when the fan spins up. It sounds like a small 2 stroke engine - there's clearly a mechanical fault - it's an irregular rattling noise.
I've immediately lost confidence in my decision. How can a top-of-the-range laptop be allowed to leave the factory in this condition? Even the most basic of QA should have caught this? If the very basic mechanics have not been checked, then what can I expect with the electronics?
So my employer is paying so I bought we have "premium support". I feel my blood pressure rising just thinking about it so I wont describe the surreal nature of that experience.
Now I'm looking at my crusty old MBP and wondering if I've made a big mistake. Basic computer/laptop reliability is like personal health, you don't really appreciate it until you lose it.
- OnlyLys 8y agoI ordered my XPS 13 back when I was living in the UK and it took more than a month to get there from a factory in China... Honestly I have bad luck with mobile devices/laptops. They all have something wrong with them. From failing antennas, to bent frames, to broken wifi, to constantly stuck camera lens, to bloated batteries. All those things typically happened between the 1 to 2 year mark, which was too soon for things to be breaking. The only devices I've ever owned that have given me 0 issues are Apple products. I can really appreciate why people spend more on them.