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This is a great piece. The research this is based up on with conflict resolution is something I am learning at a personal level from the book, Crucial Conversa

by hosh 8y ago

This is a great piece. The research this is based up on with conflict resolution is something I am learning at a personal level from the book, Crucial Conversations, and having to work through interpersonal conflicts in my life. When I apply those same principles to public discourse, I can see what the author is talking about -- at least, the problem space.

hosh 8y ago
For example: "The alternate version contained all the same information — written in a different way. That article emphasized the complexity of the gun debate, rather than describing it as a binary issue. So the author explained many different points of view, with more nuance and compassion. It read less like a lawyer’s opening statement and more like an anthropologist’s field notes." Matches this technique from "Crucial Accountability" called "Completing the Story". Here, the authors talk about the Fundemental Attribution Error, and then show the way to deliberately expand upon the possible influences for failed expectations beyond simply, "This person is a jerk". It can be really effective. ... And it is also the first part of the book. The rest of the book involves the techniques of actually having these difficult conversations. I had been able to use this when talking with my wife about political issues that have great emotional significance with her. We used to get into arguments because, I tend to see nuances in many of the issues, and somehow the conversation quickly turns into something else. It doesn't _change_ her views on it and what she feels as important, but it has reduce a lot of the emotional charge while we explore many different angles of the issue.
- hosh 8y ago
  The way that is expanded is very structured, by going through the a 3x2: Personal Motivation Personal Ability Social Motivation (peer pressure) Social Ability (support from peers) Structural Motivation (carrot-and-sticks; incentive structures) Structural Ability (technology, architecture, gadgets) Public policy and governance debates are often nominally around "structural motivation", but policies and governance along do not form the full picture.

by hosh 8y ago

hosh 8y ago

For example: "The alternate version contained all the same information — written in a different way. That article emphasized the complexity of the gun debate, rather than describing it as a binary issue. So the author explained many different points of view, with more nuance and compassion. It read less like a lawyer’s opening statement and more like an anthropologist’s field notes." Matches this technique from "Crucial Accountability" called "Completing the Story". Here, the authors talk about the Fundemental Attribution Error, and then show the way to deliberately expand upon the possible influences for failed expectations beyond simply, "This person is a jerk". It can be really effective. ... And it is also the first part of the book. The rest of the book involves the techniques of actually having these difficult conversations. I had been able to use this when talking with my wife about political issues that have great emotional significance with her. We used to get into arguments because, I tend to see nuances in many of the issues, and somehow the conversation quickly turns into something else. It doesn't _change_ her views on it and what she feels as important, but it has reduce a lot of the emotional charge while we explore many different angles of the issue.

hosh 8y ago
The way that is expanded is very structured, by going through the a 3x2: Personal Motivation Personal Ability Social Motivation (peer pressure) Social Ability (support from peers) Structural Motivation (carrot-and-sticks; incentive structures) Structural Ability (technology, architecture, gadgets) Public policy and governance debates are often nominally around "structural motivation", but policies and governance along do not form the full picture.