The sicker idea is this whole business of "We'll use machines to do human work, and badly, cause it saves a significant amount of money", is endemic to the US a

The sicker idea is this whole business of "We'll use machines to do human work, and badly, cause it saves a significant amount of money", is endemic to the US at large. And sure, it makes a lot of money right now, which is what the stock markets and VC's care about. I can highlight individual companies (Google, Facebook, Amazon... etc.) and they all use various forms of "AI" (cough) to do all sorts of human related tasks. And they do it somewhat ok for the standard case, but fail horrendously all around the edges. But the failing around the edges is an intended side effect. It costs too much to do it right, so "right now" is what's selected for. It's also why HN, Twitter, and Facebook is the final customer support solution. That's because their customer support portals are echo chambers of "we're very sorry, but we really dont care".